Delivery terms & returns policy

Delivery Terms with in the UK

 Second class recorded delivery, standard charge £2.50 per order.   

First class delivery recorded delivery, standard charge of £4 per order. 

Next day delivery, standard charge of £9.00 per order. ( Orders must be placed before 11am Mon—Thursday for  guaranteed next day delivery)

 

 

 

 

 

 

 

 

Our hours of business

Monday—Friday  9am—5pm

Closed weekends and bank holidays.

 

 

 

Payment

 Accepted payment methods:  PayPal or bank transfer.

 

Exchanges

If you required an exchange for a bigger/smaller size or different type of carrier please return within 15 working days of invoice date  along with  your original sales receipt.

 All exchanges will need to be in unused condition.

Vat

All sales prices shown include 17.5% vat.

Vat will be showed in detail in the shopping cart and will be included on your sales invoice.

EU customers who are vat/tax registered, please enter your registration no at checkout.

 

 

 

International shipping

Overseas orders  will be send by air sure.

Prices and shipping method depending on location  and weight of your order.

 

 

International Returns/refunds

If for any reason you are unsatisfied with your order simply  return the item  along with original instructions and packaging.   Refund will be made on the same day of return of good or next week day.

All returns  will need to be made within 15 days and in  an unused condition. 

If you require to  return an item after the 15 day period  please email me beforehand.

Please note due to high shipping costs, postage and PayPal fees will not be refunded.

Returns/refunds

If for any reason you are unsatisfied with your order simply  return the item  along with original instructions and packaging. Refund will be made on the same day of return of good or next week day.

All returns  will need to be made within 15 days and in  an unused condition. 

If you require to  return an item after the 15 day period  please email me beforehand

Please note: all goods that are received in used condition or not in original packaging/missing instruction will be treated as a hire return and a  fee of £5 for each week will be payable from the day of purchase.